Effective Date: 26/03/2025

At Uzair Enterprises, we accept returns and process refunds under the following conditions:

1. Eligibility for Return

  • The product must be unused, unwashed, and in original packaging.
  • Request must be raised within 3 days of delivery.

2. How to Initiate a Return

Our team will respond within 24–48 hours with next steps.

3. Refund Time Frame

  • Once the returned product is received and inspected, we will initiate the refund within 5–7 business days.
  • Refunds will be Credited to the original payment method within 5–7 business days.

4. Non-Returnable Items

  • Customized or made-to-order items
  • Items bought on clearance/sale

Exchange & Replacement Policy

We offer hassle-free exchanges under the following conditions:

1. When Is Exchange Applicable?

  • You received a defective or damaged item
  • Wrong size or product sent
  • The product is in original condition with tags and packaging intact

2. Time Frame for Exchange

  • Exchange requests must be made within 3 days of receiving the item.
  • Pickup for exchange will be scheduled within 2–4 business days.
  • Exchange/Replacement products will be delivered within 3–5 business days after we receive the returned product.

3. How to Request an Exchange?

Send an email to uzairenterprisesaligarh@gmail.com with:

  • Order Number
  • Issue description
  • Photographic evidence
  • Preferred size or correct item

4. Delivery Time for Replacement

  • Replacement will be delivered within 5–7 business days post pick-up.

📞 Contact Us

For any questions regarding your orders or our policies, please get in touch with us:

Uzair Enterprises
📍 Sarai Bhukhi, near School No 35, Sarai Pathan, Sasni Gate, Aligarh, Uttar Pradesh 202001
📧 Email: uzairenterprisesaligarh@gmail.com
📞 Mobile: +91 9494 28 1616